When hiring staff or developers for Publictivity, we like to consider all angles:  experience, education, whether they fit our company culture, location, etc.  It would be dumb not to.  However, depending on the position that we’re trying to fill, some of those things become less important.  For example, if a person approaches us for a developer position and has 10 years of experience, great references, a flawless code sample, but doesn’t necessarily have the most appealing educational background in computer science, we’re still going to give the guy (or girl) a good look.  On the other hand, if we were looking for a CFO, education does matter.  So, here is the question:  Does a degree with a specialization in public relations really matter when hiring staff for your agency?

 

Of course, there are two sides to every issue, but my opinion is that it should not weigh too much on your hiring decision.  While PR certainly has its rules, strategy, and finesse points that could be taught in a book and class, PR is more so about a person’s ability to communicate and spread information effectively, to a targeted audience, through some sort of medium.  This relies heavily on personality and shrewdness of an individual.  It takes a certain kind of person to be a PR professional, so learning how to approach a PR campaign or make a pitch in a book won’t be all that helpful.  My point is, if you are looking to hire additional staff for your agency, look for educational backgrounds that will diversify the skill set of your staff as a whole.

 

What type of educational backgrounds, you ask?  How about someone with a specialization in Social Computing as part of a Master in Science Information?  The University of Michigan has a great looking program that offers this degree.  As part of it, students learn the ins and outs of social networking, user generated content, and online sharing.  The program doesn’t seem to be too technical in nature, and puts heavy emphasis on the study of human relationships and information sharing on the web.  While digging around on the subject, I ran into this Wall Street Journal article that pointed out that the Social Computing programs “tend to draw as much from the sociology, psychology and communications departments as they do from more traditional computer science classes.”

 

Also another good thing to look for is experience in Social Media, which is related, but not exactly the same thing.  A lot of universities are beginning to catch on to this demand and offering courses on the subject.  For example, our friend, Alex de Carvalho, teaches a course at the University of Miami that focuses on Web 2.0 and Social Media for collaboration, community building, and citizen journalism (course # CVJ 596).

 

With or without a formal degree, it’s imperative for a PR professional in this new landscape to understand how new media and online social interactions affect their industry.  I recommend looking for someone who understands this, whether they have good personal and professional experience on the subject, or have learned the ins and outs of it via the classroom.

 

Check out this post by a UK public relations blogger.  He seems to feel the same way, only more “passionately”.

My good friend Melvin at The PR 2.0 Universe wrote a great post on how the Bubble may end up popping not only in Web 2.0, but possibly with PR 2.0.  Since this topic applies to both startups and PR Practitioners, I figured I would take some time analyzing the possibility presented in Melvin’s post by answering two questions. 

1.  Will the tactics of PR 2.0 live on once the Web 2.0 bubble pops? Of course they will.  Like Melvin said, the landscape of media has changed immensely.  If anything, the bubble popping may be a sign that the tactics of PR 2.0 have crossed over to mainstream PR, and not just the Web 2.0 tech crowd.  Social media, blogging, word of mouth marketing, online video, and more are here to stay.  Why?  There is now a pretty clear ROI.  Whether it is measured in pageviews, influence, etc. it is measured somehow.  The way to measure social media influence is a whole other topic, but I won’t digress.  Just because the Web 2.0 bubble pops does not mean these tactics are going away.  Like Melvin also said, there is already such a large investment by PR agencies in social media and web 2.0 strategy.  I wouldn’t reconsider investing less resources in those strategies, but I would consider shifting some of those resources to bridge the gap between old PR/PR 1.0 and PR 2.0.
2.  Will the PR industry see a downturn? This is more of an economic question in some senses, but in short, yes the PR industry will see less revenue brought in as far as technology clients go.  When this so called bubble pops, there will be less startups funded, which means less money to be spent on PR.  We saw this with the first bubble, and it will most likely happen again.  I could be wrong as I see the following as a possible scenario: a) Less startup clients b) Tons of resources invested in PR 2.0 c) These tactics must be put to use somewhere. Since there are significantly less startup clients, there will be a huge push to apply these tactics to larger companies. d) PR 2.0 breaks into the mainstream more than ever now, due to the ability to focus PR 2.0 tactics on more mainstream and larger clients than startups. e) This shift keeps revenues fairly steady. Not growing, but steady.

In closing, it’s hard to say what is going to happen.  I think many people blow the Bubble 2.0 issue out of proportion.  On the other hand, it is something we should all keep in the back of our mind.